We are dedicated to keeping our website as accessible as we can for people with special needs, including customers with visual, hearing, cognitive, and motor impairments. We continually work to improve the accessibility of our website so that all of our users have equal access to it.
Our website is built around the principles of universal design and follows accessibility best practices. This keeps the site flexible enough to adapt to the varying needs and preferences of our users, and accessible across a range of technologies, including mobile devices and assistive technologies. If you have any trouble viewing or navigating the content on this website, or if you find any content, feature, or function that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 877-CSM-KEYS or email our team at support@customkeys.com with “Disabled Access” in the subject line, along with a description of the specific feature you feel is not fully accessible or a suggestion for how we might improve. We value your feedback and will take it into consideration as we look at ways to better serve all of our customers and refine our overall accessibility policies. In addition, although we do not control them, we strongly encourage vendors of third-party digital content to supply content that is accessible and easy to use.
Web Content Accessibility Guidelines (WCAG) 2.1
CustomKeys.com works to ensure that every page on its website meets the W3C WAI’s most current Web Content Accessibility Guidelines (WCAG 2.1), Levels A and AA. These guidelines set out four main principles, stating that a site should be:
Perceivable: Information and user interface components must be presented to users in ways they are able to perceive
Operable: User interface components and navigation must be operable
Understandable: Information and the operation of the user interface must be understandable
Robust: Content must be robust enough to be interpreted reliably by a wide range of user agents, including assistive technologies
Accessibility Toolbar
To further support these efforts, CustomKeys.com offers the UserWay Website Accessibility Widget, which runs on a dedicated accessibility server. This software helps CustomKeys.com strengthen its conformance with the Web Content Accessibility Guidelines, WCAG 2.1, .